Refund policy

It is the Customer's responsibility to check the condition and conformity of the products upon receipt.

If the delivered Product is damaged, the Customer is advised to contact customer service at lessoinsdemenea@gmail.com

The products presented on the Site are intended for natural persons of legal age, having full capacity to contract, domiciled in Canada.

We can modify the prices of our products without notice.

The prices of the products are in Canadian currency.

The validity of the products is limited to the territory of Canada and for the duration of the on-line publication of the products.

Offers are subject to availability. In case of unavailability of a product, LES SOINS DE MENEA undertakes to inform the Customer within forty-eight (48) hours (except during promotional periods during which this period may be extended by a few days) from the receipt of the order and to propose (i) either a new delivery date for the product concerned, (ii) or a replacement product of equivalent quality and price. In the event that the Customer refuses these proposals, or in the event that the Customer does not respond within 30 days, the order for the products that have become unavailable will be cancelled and LES SOINS DE MENEA undertakes not to debit the Customer for the amount of the products concerned. In the event that this amount has already been debited, LES SOINS DE MENEA undertakes to reimburse the Customer, by the same method of payment as that used at the time of purchase, within a maximum of fourteen (14) days from the date of the Customer's refusal or lack of response.

The photographs and images representing or illustrating the products on the site faithfully reproduce the products offered to the Customer; however, minimal variations in the representation of the products do not engage the responsibility of LES SOINS DE MENEA and do not affect the validity of the sale.